Refund policy

Subscription orders are exempt from refunds. If you no longer wish to receive your subscription, you must log into your account and cancel your subscription before the next billing cycle closes and before the order has already been processed and shipped.

To manage or cancel your subscription, visit your customer portal using the link in your original confirmation email or log into your account.

We take great care in preparing and packing each order, but if you've received an item that is defective, incorrect, or incomplete, please message us at support@1shotdrop.com with the following:

What to include

• Your order number
• A brief description of the issue
• A clear photo of the item received

Once you've contacted us and your return has been approved, we'll notify you when we've received and inspected it, and let you know whether your refund has been approved.

If approved, the refund will be automatically issued to your original payment method within 5-10 business days.

Please note that it may take additional time for your bank or card provider to process and post the refund to your account.

If more than 25 business days have passed since your return was approved and you haven't received your refund, please contact us at support@1shotdrop.com.

We're a small business committed to sustainability and thoughtful operations. Incorrect or accidental orders not only impact our team but also create unnecessary environmental waste. We kindly ask you to double-check your order details before checking out.

While we handle each return request individually, we reserve the right to deny free return requests placed in error.

If you have any questions or need assistance, don't hesitate to reach out - we're here to help.